Frequently Asked Questions

Yes our products are 100% authentic. We are the official Singapore distributor for brands like Doona, Evenflo, Baby Trend, uPang, Baby Jogger, Graco, Micuna and more. 

Yes we do sell spare parts for some of the products we carry such as replacement wheels for baby cots. Please Whatsapp an image/video of the part and product name you are looking for to 8182 6240. Our customer service will attend to you as soon as possible.  

Please take a picture or video of the product and Whatsapp to 8182 6240. Our customer service will attend to you as soon as possible. For more information, please refer to our Refund & Exchange page. 

Local delivery in Singapore only.

• In-House Delivery (3 - 5 working days)
  
  For big & bulky items such as baby cots, playpens and travel systems.
  
  Our delivery team will be in touch within 1 - 2 working days to confirm the delivery date and time. 

• Courier Service (2 - 3 working days)
  
  For smaller items such as fitted sheets, beddings, strollers and Liki Trikes.
  
  A tracking number and link will be provided. You may also opt-in to receive order updates via SMS by providing your mobile number at checkout page.

For self-collection, please select 'Store Pick-Up' during check out. For self-collection order placed before 12pm, order will be ready for collection after 2pm (subject to stock availability) the same day.

Due to warehouse space constraint, we are only able to hold your order up to a maximum of 3 months. Please leave a note when you place order so we can take note and make arrangement for you. 

For information on warranty, please refer to our Warranty page.

An appointment is recommended due to COVID-19 social distancing measures and crowd control. You can make an appointment here .